Privacy Policy

Last updated: 2025

This Privacy Policy explains how your personal data is collected and processed by STEP GAMES COMPANY LIMITED (“STEP GAMES“) when you use our mobile applications (the “App”).

The App is a free-to-play game (with optional in-game purchases), and in order to maintain the high quality and a great game experience we process information from and about you in particular to improve the entire experience in the App and to support internal operations.

We update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, depending on the specific changes, we will provide you with additional notice or require renewed consent.

1. Collection of Information

Information we collect automatically through the App

When you access or use the App, we automatically collect general information about you, including:

Log Information: We log information about your use of the App, including the type of device you use, the features you use, access times, and your IP address.
Device Information: We collect information about the device you use to access the App, including manufacturer, model, OS, time zone, and language.
Device Identifiers: We collect online identifiers of the device you use, including IDFA, Google Ads ID, Game Center ID, and Google Play Account ID.
Usage Information: We collect data on your gameplay progress, scores, achievements, and player interactions.
Consumption Information: We collect data about your in-game purchases (virtual or real currency) and virtual goods obtained.

Information we collect from other sources

If you log into the App using a third-party site or platform (Facebook, Apple Game Center, Google Sign-In), we access information such as your screen name, profile info, and friend lists as permitted by those services.

Learn more at:

2. Use of Information – Purpose and Legal Basis

We use information about you for the following purposes in accordance with the legal bases of the GDPR:

To provide, maintain, and improve the App.
To send you technical notices, updates, and support messages.
To personalize and improve your game experience.
To provide relevant advertisements (with your consent).

Our processing is justified under Articles 6(1)(a), 6(1)(b), and 6(1)(f) of the GDPR.

3. Storage of Information

STEP GAMES stores your personal data only as long as necessary for providing the App or fulfilling legal obligations. Data is deleted or anonymized no later than three (3) years after your last interaction with us.

4. Sharing of Information

We disclose information under GDPR Articles 6(1)(b), 6(1)(c), and 6(1)(f) to:

Social networks (e.g., Facebook, Google Play Games)
Authorities, if legally required
Other players (for leaderboard and multiplayer features)

Advertising network partners (if you have consented):

Analytics and technical partners:

5. Children

The App is intended for users aged 13+ (or 16+ in the EEA). If you are below that age, please do not use the App. Contact admin@stepgamesvn.com for inquiries related to child data.

6. Transfer to Third Countries

Data may be transferred to countries outside the EU only with appropriate safeguards, such as the EU–US Privacy Shield or EU Standard Contractual Clauses.

7. Security

STEP GAMES takes reasonable measures to protect your information against loss, theft, misuse, unauthorized access, or disclosure.

8. Push Notifications

We may send push notifications if you have agreed. You can disable them anytime in your device settings.

9. Does STEP GAMES Sell Personal Data?

No, we do not sell personal data. We may share limited data with ad partners under consent for service operation or analytics purposes.

10. Your Rights

Depending on your jurisdiction (GDPR / CCPA), you have the right to:

Access and request a copy of your data
Rectify inaccurate data
Request deletion (“Right to be forgotten”)
Withdraw consent at any time
Object to processing or marketing

Contact us at admin@stepgamesvn.com to exercise these rights. We may require verification before processing your request.